Frequently Asked Questions
Why are your packages more affordable than traditional interior design services?
Traditional design includes site visits, purchasing, and contractor management, costs that add up. We work 100% online, focusing on expert design (mood boards, 2D/3D layouts) and curated sourcing you buy directly. You save money without losing a timeless, soulful result.
All prices shown are final and already include taxes, no hidden costs, no surprises.
Do you also buy and deliver the furniture?
No. You receive a curated shopping list with clickable links, so you control budget and delivery—transparent, flexible, and without markups.
What if I want more than one room designed?
Packages cover one room. For multi-room or whole-home projects, please contact us
for a custom quote.
How long does it take to receive my design?
Essence Package: 1–1,5 weeks
Signature Package: 1,5–2 weeks
(Timelines may vary with complexity.)
What happens after I purchase a package?
You’ll first book your 60-minute online consultation.
Then you’ll receive our questionnaire to upload a short video, photos, and measurements (floor plan if available). These must be submitted 48 hours before the call so I can prepare your design.
How many revisions are included?
We begin with a 60-minute online consultation. For the best results, please:
• Complete the questionnaire carefully
• Upload a clear video of your space
• Provide accurate measurements
This keeps the process cost-effective, precise, and professional. No additional consultations are required; however, if you would like extra support, consultations are available at €70/hour.
Can I request a refund if I change my mind?
You may cancel and request a refund up to 48 hours before your consultation, as long as no materials have been submitted. Once your questionnaire, photos, video, or measurements are uploaded, the design process begins and refunds are no longer possible. Within 24 hours of the consultation, rescheduling isn’t available.